service & leadership

“The purpose of life is not to be happy. It is to be useful, to be honorable, to be compassionate, to have it make some difference that you have lived and lived well.” 
― Ralph Waldo Emerson

I have often been told the best way to develop real-world skills is to practice your craft.  By donating my time and experience, I am able to connect what I have learned in the classroom and apply it.  Often times, a project developed in the classroom does not have much impact on those around me – it is only directly related to the grade I’m trying to earn in the class.  However, by working on projects bigger than myself, I am able to help the community and those organizations I’m involved in. The AECT Code of Ethics states it best, "Shall strive continually to improve professional knowledge through research and implementation of best learning and teaching practices, and shall make available to patrons and colleagues the benefit of those professional attainments through design practices, presentations, and publications." With this in mind, it is crucial as a member of the instructional design field to push not only yourself but others to serve and make a difference in the field. For instructional design related work, please see my Design & Development page.    

Selected Service Experience

  • Public Presentations and Articles

    • SON Diversity, Equity & Inclusion Webinar: “Universal design:  Approaches for supporting diverse learners.” (2021, February 23). Webinar. SON Office of Student Affairs & Diversity and HealthE STEPS Nursing Workforce Diversity.

      • This presentation was in collaboration with Justi Ecles and Dr. Glenise McKenzie from Oregon State University to support multicultural curriculum development and diversity, equity and inclusion initiatives through a grant.

      • Password to access linked presentation available upon request.  

    • II Digital Tool Showcase (2021, January 28). Virtual Forum, Purdue Association of Learning Design and Technology (PALDT).

      • This presentation was to present and discuss different tool usage that instructional designers are faced with in the professional field. The presentation was presented by Purdue Association of Learning Design and Technology (PALDT) which is the graduate student organization for my doctoral program. ​

      • Panelists include: 

        • Daniela (Ela) Castellanos Reyes, LDT Doctoral Student

        • Holly Fiock, Senior Instructional Designer, Purdue Online/Purdue University

        • Mohan Yang, LDT Doctoral Candidate

    • Creating a Community of Inquiry in Online Learning (2020, October 21). Virtual Presentation. HealthImpact. 

      • This presentation is one of two that The Benner Institute is offering on online teaching and learning in nursing education. These webinars offer a learning science and learner-centric curriculum to increase and maintain student engagement. Each webinar begins with a theoretical framework and then gives suggestions for course design and delivery of the content.

        • Presenters include:​

          • ​Holly Fiock, Instructional Designer, Purdue Online/Purdue University

          • Dr. Glenise McKenzie, PhD, RN; Oregon Health Sciences University School of Nursing

          • Drs. Patricia Benner, Garrett Chan, and Susan McNiesh - The Benner Institute

    • Preparing Instructors for an Uncertain Fall (2020, August 11). Virtual Forum. The Chronicle of Higher Education. 

      • Virtual panel discussing and examining the following:

        • What dedicated institutional support, including from teaching centers and instructional designers, will they need to make remote learning as effective as face-to-face instruction?

        • How can provosts, deans, and department chairs offer the right kind of assistance to ensure that traditional courses are not just replicated online, but redesigned?

        • How can colleges prepare faculty members to deliver high quality courses in a hybrid or completely remote environment?

      • Panelists include:

        • Ian Wilhelm, Assistant Managing Editor, The Chronicle of Higher Education

        • Holly Fiock, Instructional Designer, Purdue Online/Purdue University

        • Emily Magruder, Director, Institute for Teaching and Learning, California State University

        • Lucas Waltzer, Director, Teaching and Learning Center, The Graduate Center, City University of New York

    • Fiock, H. & Garcia, H. (2019, November). How to give your students better feedback with technology. The Chronicle of Higher Education

    • Garcia, H., & Fiock, H. (2019, February). Effective feedback practices. Practices that promote social presence online. In STAR Symposium.  Symposium connected at the Minnesota Online Quality Initiative Conference, virtual conference.

  • The LDT Portfolio 2020 Presentation for PALDT (Purdue Assoc. of Learning Design & Technology), Spring 2020

  • Nuts and Bolts Presentation for EDCI 660, Fall 2018, Fall 2019, Fall 2020

  • Instructional Designers in Higher Education presentation for EDCI 660, Fall 2019

    • Purdue University, West Lafayette, IN

  • Transition to Teaching (TTT) Web 2.0 Technologies Workshop, Summer 2018

    • Purdue University, West Lafayette, IN

    • Conducted a workshop where I presented and discussed the role of technology in the classroom (partnering tools).

    • Audience were individuals who are career-changers looking to transition to a new career as K12 classroom teachers. 

    • Course syllabus

  • Career and Technical Education (CTE) Web 2.0 Technologies Workshop, Summer 2015 & 2016

    • Purdue University, West Lafayette, IN

    • Conducted a workshop review and presented a new outline for the CTE Program’s Workshop for in-service teachers working towards Ph.D. and Master’s Degrees

    • Provided a workshop for in-service teachers demonstrating Web 2.0 technologies, implementing technologies into a course curriculum, and best practices

Selected Leadership Experience

Professional Organizations

  • AECT Member; 2010 - current

  • AECT Gradute Student Assembly (GSA) Representative for Division of Distance Learning (DDL): 2021-22

Featured Work

Consulting Work

  • Online program management consulting, Curriculum and Instruction Online Master's degree


  • 2020 Thumbs Up; Purdue University

  • 2018 Bravo Award; Purdue University

  • 2018 Excellence in Digital Education: Innovative Course Design and Use of Technology Award

  • 2014 Purdue University Rose Award

  • 2013-2014 Outstanding Service Award for the College of Education

External Review

  • 2018 BAA Grant Reviewer: Reading and scoring DoDEA Grant applications

Learner And Course Evaluation Data

As an IDer in higher education, I’m often asked how to effectively use course or learner evaluation data. In this article, I’ll explain how to select and design questions in course evaluations, how to analyze the results, and share practices to implement your findings.

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